Service Advisor Dustin Deans at Veterans Ford

Dustin Deans

Service Advisor

Dustin was great! A new fresh staff there. Super helpful. My previous consultant, Josh, moved up in the ranks. Love that about Ford. Dustin was trained under him so I knew I was in good hands. Great communication. My car is running wonderfully! Get those extended warranties!!!

Dustin was great and guided me through the process. First time at Veterans Ford. Explained everything and what was to be expected. Very polite and professional.

I took my truck in because it was experiencing an odd vibration when in motion. Dustin was incredibly helpful and friendly; he was able to assist me in getting it repaired while explaining everything in detail. Since then my truck has been running smoothly and with no issues. Definitely recommend this location!

Professional to the max. My man Dustin was the best. Helped me out so much in my time of need. Highly recommended

Dustin was great to work with.

Dustin had great customer service. It was a good experience.

Dustin was professional and responsive

I filled my 2020 Escape and exited the gas station. Pulled up to put my card away and the vehicle stalled and wouldn't restart. After several minutes, it restarted and I went straight to Veterans Ford. Dustin, my Service advisor saw the problem and got it back for diagnostic evaluation. I trust Veterans Ford and will recommend others to use them for their vehicle needs. Thank you Dustin for keeping me informed.

My service advisor Dustin kept me informed the whole way. Very much appreciated

Great overall experience with Dustin and service tesm

Had a great service experience. Dustin was a very good advisor. Great customer service thank you.

Dustin was very knowledgeable and responsive. Respected my lack of knowledge.

Great experience and customer service as always. In and out. Dustin explained everything perfectly.

Dustin is the man, that’s it and that’s all.

Amazing experience with Service Advisor, Dustin Davis. I arrived at 12 noon. He got my truck in and checked - found the issue and located the needed part.. My truck was ready for pick up by 5 pm the same day! Kudos to Dustin! You’re an asset to Veteran’s Ford!

Dustin did an excellent job. He was very courteous, professional, answered all my questions, addressed my concerns, and was very helpful every step of my appointment. I truly appreciate you!

Fast, friendly service. I arrived for my appointment a few minutes early and was immediately assigned a service rep. Dustin (I think was his name) was very friendly and attentive to my requests and made sure he understood exactly what work I was requesting. He and another rep provided some great guidance regarding questions I had about a specific issue. Dustin was able to provide me with an estimate for the service requested and offered a 15% discount since I'm a veteran. The vehicle receiving area was very large and accommodating and the service office was well staffed and very clean. I did not wait on the vehicle, so I can't rate the waiting area. The communication was great as I was informed each time my vehicle moved to a different stage of service. The service was completed more quickly than estimated and I had no issues with the checkout/payment process and pick up. The individual that processed the paperwork was very friendly and competed everything in a timely manner (no long waits). Overall I am very satisfied with the service I received today. I highly recommend Veterans Ford!

Had a great experience with Dustin Deans. The service center was very accommodating. Clean and very professional place to have service done. It was a pleasure working with this service team!

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