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Patrick our sales guy was very personable. The manager Aaron made a couple calls to keep us informed. Thank you for the perfect car we were looking for.
Posted on Google by Luella Westrick
Staff was really helpful
Posted on Google by Digo Reyes
Grate customer service and awesome turnaround time
Posted on Google by Ismael Pacheco
It was made very convenient for me. The guys that came out to do the update were professional and polite, and got the job done fast. Excellent service.
Posted on Google by Troy Webb
I had a great experience at Veterans Ford. They replaced my rear differential and performed a transmission fluid service, and the entire process was completed much quicker than I expected. The staff was professional, kept me informed throughout the repair, and made everything hassle-free. My truck is running great now, and I couldn’t be happier with the quality of the work. I highly recommend Veterans Ford for their excellent service and efficient repairs!
Posted on Google by Jonathan Lopez
I had an excellent experience at Veterans Ford. My associate Isaiah Went above and beyond. Even called the manufacturer of my bronco topper to get everything handled under warranty. He kept me in the loop through the entire process. Will definitely be taking my vehicles there in the future.!
Posted on Google by Margaret Green
My experience with this vehicle issue went well. Matt was a big help especially when i left veterans and noticed something was not quite right, so he quickly found the tech and they quickly took care of the problem
Posted on Google by Don Carter
Tay specifically made the process of buying a new raptor effortless. And was the reason I went with Veterans Ford. Sat in the truck with me after I purchased the vehicle and helped me set up the truck and just went above and beyond. Highly recommend.
Posted on Google by Matt Busardo
Great service and communication during the process.
Posted on Google by William Poe
Phenomenal experience
Posted on Google by VBOLIVIA2028 Pena
Great service, I’ve been going for a year now with multiple vehicles. Matt is great.
Posted on Google by Chris Davidson
The ride was long, but the process took no time, These guys went above for me to get my dream car, I recommend 1000%%%% the process was smooth all questions answered and no HIDDEN FEES
Posted on Google by Dikelvan Randolph
Excellent customer service excellent service on my vehicle highly recommend veterans Ford
Posted on Google by gustavo garcia
had a great experience with Veterans Ford! I recently purchased my first Certified Pre-Owned vehicle, and I couldn’t be happier. The entire process was smooth, stress-free, and much easier than I expected. The staff was friendly, professional, and made sure I felt comfortable every step of the way. A special thank you to Tay my salesman and Jackie for your diligence, patience, and outstanding customer service. You both made this such a positive experience. I highly recommend Veterans Ford to anyone looking for a hassle-free car buying experience!
Posted on Google by Deanna Simpson
Veterans Ford sold me a nice, new Mustang Dark Horse and I absolutely love it. They were friendly, kind, welcoming, and easy to work with from top to bottom. They gave me a great deal and I am excited to be apart of the Ford family.
Posted on Google by Dan Higgins
Excellent. Ryan was very helpful and knowledgeable. He was very communicative and provided clear updates about my vehicle. Highly recommended.
Posted on Google by Wilma Ramirez
I highly recommend asking for Andro if you visit this dealership. I was looking online at a specific car, and Andro was incredibly responsive, helpful, and kind in providing me with the information and videos of the vehicle I requested. After careful consideration, I ultimately decided not to purchase the car due to some features I didn’t need, though there was nothing inherently wrong with the vehicle. Despite that, Andro was very understanding, and at no point during our conversations did I feel pressured to make a purchase. He provided outstanding customer service throughout the entire process. Overall, my experience with him was a refreshing change from the stressful car-buying experience people often expect. If I decide to buy a car from this dealership in the future, Andro will be the first person I contact.
Posted on Google by Michael Taylor
Isaiah was friendly and thorough upon check-in, kept me informed of service progress, and reviewed the results of the multi-point inspection. My recent visit to Veterans Ford Service Dept. was again a very good experience. Thank you!!
Posted on Google by Lauren Presta
Matt at Veterans Ford was great with my F150's routine maintenance. I live closer to Auto Nation Ford, but I go to Veterans Ford for all my truck's maintenance and repairs.
Posted on Google by Eric G
MachE battery replacement using mobile service. Battery died and they got me scheduled quickly. Tech was very good and did a great job. Well worth it
Posted on Google by Scott Parker
Very friendly and accommodating staff (even without a warranty). Usually not a fan of dealerships but this location may be an exception for me.
Posted on Google by Jessica Carter
Yandy was great during our car buying experience. Super easy going salesman that helped us every step of the way. Request Yandy!!
Posted on Google by Art Reisinger
I was greeted quickly. They understood what I needed and told me what issues they would check. While I waited he came to tell me about how much longer I needed to wait. Very good care for a 80+ customer.
Posted on Google by Joan Hacquebord
Excellent service
Posted on Google by Tom Jemmott
Hector was the best and very professional!!!
Posted on Google by S C M
Fue mi primera visita y quiero decir que fue excelente no hablo bien el inglés pero eso no fue impedimento para que me prestaran un buen servicio el señor que me atendió me trató súper bien lo recomiendo cien por ciento su nombre es Trey Caldwell en cuanto al servicio a mi auto excelente servicio se notó el cambio al instante gracias y como dige anteriormente los recomiendo cien por ciento
Posted on Google by Yoanny Chaviano Tapia
Izaa was extremely professional and helpful. He kept me updated on the progress of my car's service and I highly recommend him.
Posted on Google by Judi Hosso
I always dread having to go through the process of buying a new vehicle. From dealing with the overly persistent sales guys to sitting for hours haggling rates and dealing with loads of paper work. This was not the case this time. I had a new sales guy named Devin help us out. He made the whole process so quick and easy. He listened to what my husband and I were requesting and our goal and nailed it! This is our second purchase from Veterans Ford in 2 years, and I would go back again. My only thing I would recommend to their team is offering at least a water while sitting there waiting. Over all it was great working with them again.
Posted on Google by Alexandria Miller
Right from the start, we knew that our car buying experience was not going to be typical. We were greeted by Andro Torres with his calm presence and his no pressure dameaner. Andro was ready to help us find what we wanted, when we were ready. We really appreciated that. We were off to a great start and it only got better from there. My son now has a 2026 Ford Mustang!
Posted on Google by Christopher Ipox
All concerns addressed
Posted on Google by Shawn Fawcett Apollo Window Tinting
Busy, but efficient!
Posted on Google by Justin Wallace
Great service department! Matt helped me get my Oil Change for my RV
Posted on Google by Mark Blanton
My experience with the service department was great. Large part was due to Bryan. He continuously provided updates so I never was left wondering on the status of my vehicle. Great job Bryan!
Posted on Google by Billy Logan
No hidden fees or BS games. Straight forward pricing and very easy process.
Posted on Google by Mike Cooney
Kevin was the a very good salesman. I did not take forever to sign paperwork. Very pleased with my purchase and experience.
Posted on Google by eleuterio delacruz
Comprar aquí es una experiencia extraordinaria son el mejor equipo gracias por su ayuda amabilidad y profesionalismo Dios los bendiga
Posted on Google by eduards bautista
Service at Veterans was phenomenal. I have purchased 4 trucks from veterans in the past 14 years and felt good about every transaction. I have not owned any truck other than a Ford for the past 40 years or so. I think Veterans is the best Ford dealership that I ever dealt with. I
Posted on Google by Mikey Mike
Great customer service! The staff really listened to my situation when I explained that I didn’t have the funds at the moment. They didn’t pressure me or try to push me into anything I couldn’t afford. I really appreciated their understanding, patience, and professionalism. It’s refreshing to work with a dealership that respects its customers. Highly recommend!
Posted on Google by Mailynn Toledo
Pretty good.
Posted on Google by James Wilson
Bryan knew his stuff. Was not pushy. I enjoyed the car buying experience. This is our 4th purchase from veterans ford and this is the first rime we purchased a ford vehicle!absolutely love my new truck! Thank you Bryan
Posted on Google by Roger Hebert
Just purchased our fifth vehicle from this place and hands down the best experience . They always give me five star service, and even though I was thinking of changing brands, I kept on saying to myself, I didn’t have to do this at Veterans Ford. So I’m back again and loving my new Explorer. Thank you Veterans Ford for making things so easy.
Posted on Google by James Riley
Had an excellent service experience at Veterans Ford. Matt kept me up to date on the repairs being done, as well as whether warranty would apply or not. He was very courteous throughout the entire process.
Posted on Google by Stephen Press
Outstanding experience at Veterans Ford! George the service writer was fantastic. Jake, the service mechanic did a great job, he was very personable, knowledgeable and skilled. He went above and beyond. When I came to pick up my Bronco, Trey also did a great job! I highly recommend this dealership.
Posted on Google by Stephen Cioffi
Another great experience at Veterans with Matt!
Posted on Google by Lindsay Patton
Great sales experience at Veterans Ford! Patrick from internet sales is excellent and I highly recommend him! Our home had a major fire on 6/15 and my 2025 Bronco Badlands was destroyed in the fire. Patrick was compassionate and caring about the situation and worked to find me a 2026 model that had everything my 2025 had, and he was patient and held the vehicle for me while I worked through the frustratingly slow insurance process! Hard to find people who truly care about their customers these days, so this was a wonderful experience at a difficult time in our lives when we’d just lost everything!
Posted on Google by Chad Hobbs
Great service by Dre Reed. Vehicle was ready when promised. Thank you!
Posted on Google by Remy Revilo
I have enjoyed great interactions with both the parts department and the service department for my Bronco. Working with Trey has been great!
Posted on Google by J
I am super happy with my new F250! Thanks Davi for making the process very smooth! If you are looking for your next car or truck, go check out Vetrams Ford! Be sure to ask for Davi.
Posted on Google by Robert Atkinson
I recently brought my Bronco in for a transmission issue only to find out I had a front tire that was separating. Spoke with Ryan service advisor and he was awesome at finding a deal to replace all 4 tires. Took care of it and it drives great! Solid service advisor knows what he’s talking about and kept me informed the whole time
Posted on Google by Jean vite
The buying experience was great. They valued my trade-in car at a good price. I ended up not getting the car I intended to buy due to spec, but John was very friendly and patient. He listened to what I want out of my car, and recommended another one. I ended up with a car that I love to drive. Also, I left something at the dealership, I texted John the next day, and he found it in the car we test drove. I would have never gotten it back if John wasn’t thorough about it. I’m a very happy customer.
Posted on Google by Fanny Elend
The price was right and the Veterans team was very helpful and easy to work with.
Posted on Google by FinanceGirl_
Ryan at service is very professional and knowledgeable. Communicates well and is very helpful.
Posted on Google by John sali
First time bringing my car in for service since I bought it for routine 10k oil change and to check a nail in my tire. Matt from the service department is very personable and made the whole process seamless. He kept me in the loop about everything, calling me after the diagnosis and after the oil change was done to let me know they were looking at the tire and would be done shortly. Overall would definitely come back.
Posted on Google by Jenn H.
Service staff followed up on my concerns and timely completed my service!
Posted on Google by Brian Primrose
Customer service is good, communication internally could use some improvement.
Posted on Google by Tammy Hummel
I recently brought my 2024 Bronco in to the service center again, this time because the window switches broke off. Ryan was my service representative who ordered the parts and arranged the repair appt. He was very polite and informative. It took about a month and a half for the parts to arrive at the service center but as soon as the parts arrived I was able to bring my car in for the repair. My switches look brand new again. While the Bronco has been nothing but a pain for me (plastic fender popped off, water pump replacement and window switches breaking) the service center is always very kind and gets the issue resolved.
Posted on Google by Rebecca
The two mechanics you sent to my house I've never met two intelligent people that work on cars in my life.. very polite very professional answered questions.. I would keep those two guys they are good for your business you need people like that working for you..( last time I took my car there I had very poor service) this time they were mobile mechanics couldn't have asked for anything better just there acknowledgment was so professional. If there's any incentive to give these two men I would absolutely give it to them.. I can tell you now I know not all of your employees have their integrity of representing your company like that. Please make sure that they acknowledge that somebody gave them a good compliment I wish everybody worked like them honest. As I mentioned you need people like them to represent your company. It's always nice to get a compliment instead of a complaint.
Posted on Google by Linda Cannon
Had a great time purchasing this new truck, with Davier being the person who helped out through the whole process of buying my first vehicle and making everything so simple. He was a very respectful well spoken guy who did everything he could to help me understand the process.
Posted on Google by Gael Pecina
Great service.
Posted on Google by wahgtz
Went to change out a part that had been recalled in my car and Ryan was awesome! He was quick, friendly, and great for any questions I had! Highly recommend!
Posted on Google by Justin Bowling
I was happy with the services I received at Veterans Ford, considering it was the first time back since I bought my truck from them 2 years ago. Matt M was a total pro - got me checked in and out smoothly. Friendly, courteous, and knowledgeable.
Posted on Google by Alex Botardo
Service went smoothly
Posted on Google by Craig Perry
Fui simplemente a ver un vehículo y terminé en uno mejor gracias a al personal me trataron súper bien el personal de ventas, el personal de financiamiento excelente
Posted on Google by Elmer Perez
Good service, took in for oil change and 20000 servoce. Matt very informative on the future maintenance I need, and will fix on next oil change. Very pleased with Matt's concerns over my vehicle.
Posted on Google by Dudley Voorhees
Awesome service!
Posted on Google by Laura McCudden
Excellent customer service and staff. Matt in service is a good as it gets.
Posted on Google by Josh Fraumann
Always been happy with this dealership. They treat you great no matter what. Josh and services team thanks for your is the best with the services department. Even if there jobs change they still are always there supporting and looking out. SHAWN and my sales team was wonderful. Thank you
Posted on Google by Markeshia Williams
Excelente servicio
Posted on Google by Alejandro Carleo
2026 update: The Service Department is second to none! Matt and Jack keep us coming back. My car and my husband's truck are kept running smoothly with regular maintenance. I never feel pressured to get services I don't need. Do I recommend Veteran's Ford? Absolutely! Original review in 2016: My husband wanted a new truck and I was going to buy my first brand new car since 1978. I contacted several dealerships of various manufacturers. I did my homework and wanted to see what was available. My comparison of three Tampa dealerships, resulted in Veteran's Ford having the best prices. I spoke with William Smallwood on the phone. He listened to what I wanted let me know he and his staff were ready help us make an informed purchase. Before getting to Veteran's Ford, we stopped at another dealership. I test drove two cars. We left there angry, because I felt that I was being strong armed into a car I wasn't sure I wanted. I didn't want to look any more, but I gave my word to William that we would come in. I am so glad we did! From the moment we walked in, the atmosphere was totally different. William put us with Sean Bergen. Sean made buying our new Ford F-150 and Focus a pleasure. He listened to our wants and needs and directed us to the right vehicles. He didn't try to strong arm us into something we didn't want. He explained the differences between the vehicles we looked at and what we could expect from our purchase. He asked all the right questions and walked me to the perfect car. I only test drove one. It was THE one! Then we went about the business of finding my husband his new F-150. Sean made buying our new Ford F-150 and Focus a pleasure. David Griffith made the closing procedure enjoyable. He is knowledgeable, friendly and made us laugh. He made the mundane task of signing forms and reviewing terms not only pleasant, but entertaining. He offered us products and explained the benefits of each. He made us feel comfortable and never made us feel pressured. We left happy with our purchases. The staff at Veterans Ford shatters the concept of the stereotypical car sale transaction. We walked in feeling battered by the previous dealership, but we left with two new vehicles and a restored faith in what car buying should look like. Update 2023: We have bought our seventh vehicle from Sean Bergen and staff, as he has been rightly promoted. Since the original purchases in 2016, we bought two more in 2018. We took my husband's mother to buy her new car when her previous dealership acted uninterested in helping her. Sean and staff to the rescue. Last year I had to replace my beloved car when it was totalled due to an inattentive driver who slammed into the back of us while we were stopped. Sean, once again, found me the perfect car. Yesterday, my husband drove home in his brand new 2023 F150. Enter Justin Slimak. He made the sale easy. Justin kept us informed every step of the way. He made sure everything was ready before my husband got there. The paperwork was prepared. The truck was fully gassed up with a giant bow on top. Once again, Sean and staff shattered the stereotype of car buying. Do I recommend Veteran's Ford? Absolutely!
Posted on Google by Kym Hatton Mullins
Excelente servicio , gracias a Veterans Ford.
Posted on Google by Aniel Iturria
Great experience
Posted on Google by Heather Darrey
Such a great, easy experience. Kevin was great to work with and we love our Ford Ranger!
Posted on Google by James Rietz
Great experience. They let me know about many issues I had with the vehicle and fixed what I originally came in for. Matt was transparent, straight forward and the job was done quickly. I plan to go back for the rest of my work.
Posted on Google by Rashid Dewberry
Ryan and Josh provided me with great service.
Posted on Google by Marialba Baez
Ryan was our service provider when we brought our car in for tires and an oil change. He was efficient, honest, and friendly. We will continue bringing our car to Veterans Ford for service!
Posted on Google by Tracey Contreras
I was presented with a detailed estimate of charges for my scheduled maintenance prior to the repairs. When the maintenance was completed, my bill was reviewed with me by my service technician, which I appreciated.
Posted on Google by Patricia Kelley
Awesome experience, Andro Torres was a pleasure to work with, very knowledgeable and honest . I highly recommend this dealership. Thank you so much
Posted on Google by Fab U
We had a great experience with the purchase of our new Ford Maverick. Shane was knowledgeable, patient answering all of our questions and showing us different options. We were in and out with the car in an hour and a half. Very impressed with the dealership inventory , professionalism of everyone who assisted with the sale and particularly Shane who made our experience simple and enjoyable. We will definitely come back to Veteran’s Ford and Shane for our next vehicle!
Posted on Google by Oxana Rabena
Excellent Service. Thanks Bryan
Posted on Google by Ricardo Suarez
Took my vehicle in for recalls to be fixed and they were competed on time and I was constantly kept informed the whole to they had my vehicle.
Posted on Google by Gary Goodwin
The inventory is mind blowing, detailed knowledge of every car. Patrick went from sales person to friend and completed the entire buying process in less than 24 hours.Highly recommend visiting. Bryan oversaw our first oil change. First class service.
Posted on Google by Luigi Del Basso
Jack was great, very helpful
Posted on Google by Nathan Sehl
Thanks Matt for the prompt service on my F250. Getting me and repaired on the same day. Thanks for giving me the proper recommendation for my service.
Posted on Google by Chris
Great experience. We bought the car with John and did the financing with Jason.
Posted on Google by Ashley Henry
The service advisor was very professional, courteous, and helpful.
Posted on Google by Carol Asturi
Ramerio was good to his promise! He took excellent care of me.
Posted on Google by Teresa Zarzano
Great experience. Dealership is very nice. I like the plants, the tall ceiling, and the coffee is delicious.
Posted on Google by Patrick Zeman
Let me first start off by saying John was the best salesman I’ve ever had. Not zealous about making the deal or overbearing about calls. He made me comfortable enough to even come into the dealership off of my inquiry I think that’s the Virginia in him. We’re very calculated but calm people. He had the truck sitting out there for me when I arrived and everyone at the dealership was great from the Sales people to management. Veteran's Ford thank you!
Posted on Google by Brandon Williams
I had an excellent experience at Veterans Ford when I brought my vehicle in for an oil change and routine maintenance. Ryan provided exceptional customer service from the moment I arrived. He was friendly, professional, knowledgeable, and kept me updated throughout the entire visit. The service was completed on time, everything was explained clearly, and my vehicle was returned in excellent condition. Ryan made the whole process smooth and stress-free. Thank you, Ryan, and the service team at Veterans Ford, for your outstanding care and professionalism. I highly recommend Veterans Ford to anyone looking for honest, reliable, and high-quality vehicle service!
Posted on Google by Giselle
I took my Explorer in for the same issue I had last year, without hesitation, Jack and George were quick to assist and get the problem resolved. They covered what was under warranty from last year, and took it a step further to ensure it doesn't happen again. I was relieved and to be honest, very impressed with the communication and the way this was handled. Thank you Veterans Ford for standing behind your customers and doing the right thing.
Posted on Google by Brandon Dalton
Aldair “Andro” Torres is the most polite and honest and sincere salesperson we’ve met. That’s hard to find these days! My wife and I highly recommend Andro for your next Ford. Andro’s the best
Posted on Google by Jason
Really nice group of people. Really got the paperwork done, and drove off with our new Bronco very quickly
Posted on Google by BuckyPlayz 1
Awesome experience! Easiest auto transaction I've ever had. Real knowledgeable about their vehicles and took their time with you. In and out Quick!
Posted on Google by David Hughes
Excellent Service!!
Posted on Google by mike volpitta
Friendly staff
Posted on Google by Bryant Austin (B. Austin)
Smooth transaction- Romario Morales listened to what I was looking for and was always prepared for our visits. He clarified things another dealership did not, and discussed options that made sense vs. those that didn’t. This is one of the main reasons why I gave him the opportunity. He had great follow-thru and was not pushy. It actually was a good experience! Thank you Romario!
Posted on Google by S Perez
They were amazing!! Beginning with the great communication from Haley, and the flexibility with my appt location.. ADAM WAS AMAZING AS WELL!! I WILL DEFINITELY BE BACK!! Finally feel like I found my FORD HOME After 5 years of constant disappointment and frustration with several different FORDS throughout Tampa, Brandon and Riverview!!
Posted on Google by Miss E
Matt was so helpful and kind. He kept me informed and made me want to come back. Quick and amazing service! Will definitely come back and recommend to everyone! Thank you Matt for the help!
Posted on Google by Colleen Cotter
Great service and kept me informed on everything that was done and gave me options and no pressure
Posted on Google by Scott Gudenkauf
Joshua, my Service Advisor at Veterans Ford was great and accommodating to my vehicle service requests.
Posted on Google by C Vinson
Excellent attention and service by the whole team and in particular by my service adviser Justin, I was informed at all time where the vehicle was throughout the whole process. I can not recommend more this dealership. Great experience. Thank you Veterans Ford
Posted on Google by frank bennett
Great Customer service. And a wonderful car. I'm happy
Posted on Google by Author David L Wallace
Good experience
Posted on Google by Rick Lockhart
I was an out of town customer and this dealership gave me A+ service as if I have been a customer for 25 years. Very reasonable and would definitely recommend service from this dealership
Posted on Google by william becker
Dustin was great to work with.
Posted on Google by Deborah Wishon
I really like the team. This time, Susan helped me and took the time to listen and explain everything about the car to me.
Posted on Google by Grazy Giavazzi
I had a great experience getting my oil change at the dealership. The service was quick, professional, and hassle-free from start to finish. The staff was friendly and kept me informed throughout the process, which I really appreciated. They completed the oil change faster than expected and even performed a thorough inspection to make sure everything else was in good shape. The waiting area was clean and comfortable, making the short wait even more pleasant. Overall, the level of customer service and attention to detail really stood out. I’ll definitely be coming back for future maintenance and would highly recommend this dealership to anyone looking for reliable service.
Posted on Google by Andree Pierson
I highly recommend Veteran’s Ford. I’ve brought my vehicle there many times and have never had a bad experience. The staff is very friendly and helpful and I never have trouble getting an appointment quickly. My most recent service advisor Sue, was very helpful with any questions I had
Posted on Google by 08gatorgirl
The Service Department at Veterans Ford was wonderful. They kept me updated and were prompt. Much appreciated!
Posted on Google by Brian Hawking
Customer service was fast easy to work with and very helpful. Thank you.
Posted on Google by Ivory Johnson
Susan in service and team made it very seamless. Much appreciated.
Posted on Google by Tigger Hutchinson
I forget the young man’s name who helped me with my Explorer as I brought it in for maintenance and parts from a national recall but he was extremely professional and welcoming. The staff as a whole asked me many times with a smile on their face if I needed anything. This all contributed to a great experience and I would definitely use veterans ford again for any future needs.
Posted on Google by Matt Ferry
Very good service
Posted on Google by Benito Ramos
George in service always takes good care of us and our entire family every time we drop off a car service is quick, thank you George
Posted on Google by Peter Cordova
I have to give credit to this Ford dealership! From the salesman, finance managers to the service advisors! I bought a used Tacoma from them that came with the blue ford warranty! There was a small leak on the timing chain cover which I found out by taking it to another technician! Susan my service advisor took great care of the situation! Thank you Susan!
Posted on Google by Nathaniel Davis
Service department was amazing in helping me with my car. Hats off to manage your Brandon and service guy Maximilian, and a shout out to Susan my advisor she did an amazing job
Posted on Google by flo santino
Had to get a replacement smart key fob and key for my 2024 F150. Sebastian Victores was the service writer that helped me. Very easy to work with and great communication.
Posted on Google by Tom H
Excellent experience at the service department, everyone was very knowledgeable and helpful and was able to get my car serviced in a very timely manner.
Posted on Google by Michael Kelly
As usual great service. Matt and the team are always there to help.
Posted on Google by John Fry
Dustin had great customer service. It was a good experience.
Posted on Google by John Oliver
This particular visit to get the oil changed was the best experience at Veterans Ford yet. Susan O, Service Advisor, kept me well informed and advised me I could use Ford Points to pay for the service. She is the reason I came away happy!
Posted on Google by Sandra Irvin
My Service technician was Matt Magnusson. He was professional and prompt in responding to my questions. He kept me informed and showed me the new tracking system for my phone. Completely satisfied with my service experience at Veteran Ford
Posted on Google by Tony Zaloga
Dustin was professional and responsive
Posted on Google by Marc Rego
Excellent service, recommended 100 / 100
Posted on Google by Gabriel Murillo
The services provided have always been of high quality; customer service is excellent, and any misunderstandings are always rectified with great professionalism. A dealer I recommend to everyone.
Posted on Google by Rafael Montes Pellon
I've had my Ford Edge serviced at Veterans Ford a few times. Matt has been my service advisor more than once and he's excellent. He always looks out for me to make sure I'm getting the best service at the best possible price. The staff at Veterans Ford is super courteous, friendly, professional and quick. They are great to work with and my vehicle is running beautifully. Laura C. Tampa, FL
Posted on Google by Laura Coplon
We had a fantastic experience at Veterans Ford. The entire team was friendly, approachable, and genuinely easy to work with. They took the time to understand what we were looking for and went above and beyond to make sure we left happy. A special thank you to Chad for his honest, professional, and no-pressure approach. Hector, we really appreciate your patience and for even coming in on your day off to help us out. And Mark, thank you for your willingness to work with us and make sure we got exactly what we wanted. Truly a great team and a dealership we would highly recommend.
Posted on Google by Manish Shah
The best service department that I have ever had the pleasure to do business with! Susan O’Dell is the absolute best and made me feel like I have been going to Veterans Ford for years. Ryan also has a great attitude as well and was ready to helped out Susan when she was busy helping someone else. Teamwork is a lost art and it’s awesome to see! Thank you again Susan for the great service! Veterans Ford has a new customer! - Sean Veller
Posted on Google by Sean Veller
The service team was very professional and courteous, they did an excellent job. The car looks great.
Posted on Google by Jorge leal
All great. Timely problem solving
Posted on Google by Catherine Page
We recently travelled from Tennessee to Veterans Ford in Tampa, FL to purchase a used F-350 Lariat Ultimate from Bryan. This was the easiest truck buying experience we’ve ever had. Everything was set up and ready to go for us when we arrived and was headache free. We would definitely do business with Bryan and Veterans Ford again.
Posted on Google by Zachary Richards
I’m going to start out by saying Matt was Amazing. Because of his communication, recommendations to things that were really needed for my truck, and has professionalism. The team that you guys have over there is awesome and I think you guys so much for everything that you’ve done for me.
Posted on Google by Terrance Davis
Just leased a Ford F-150 and I’m very happy with it! The truck is amazing — powerful, comfortable, and perfect for work. Huge thanks to Bryan for making the whole process smooth and easy, explaining everything clearly. Highly recommend!
Posted on Google by Davyd Lysenko
Awesome service through and through
Posted on Google by Enrique Rivera
Service department was amazing in helping me with my car. Hats off to manage your Brandon and service guy Maximilian
Posted on Google by flo santino
I can’t say enough good things about this dealership. I’m now on my 9th Ford purchase and I’m very happy to have switched from another Ford dealership in Carrollwood to Veterans. The buying experience and service department are both friendly and professional. I’m so pleased with this dealership and as soon as my Wife’s BMW lease was over, we went straight to Veterans and leased a Mach-e GT. If you are in the market for a Ford, visit Veterans — you won’t be disappointed.
Posted on Google by Richie Colon
Great service
Posted on Google by Travis Williamson
Went in for an oil change and 15K wheel alignment. Great service from Susan. Veterans Ford is the absolute best!!!!
Posted on Google by Marc Sanders
Scheduled an oil change and got in and out quickly, with an extra service need added in. Staff was wonderful and easy to communicate with.
Posted on Google by Matt Miller
Bought a used car there. Very smooth!! Great customer service. Didn’t have that endless waiting experience and I really appreciated that. Shout out to Patrick!
Posted on Google by Malcolm Levine
Best
Posted on Google by Julio Lima
Their service department is very responsive and professional. They are simply amazing. Susan in particular is a 10 out of 10 for service and support.
Posted on Google by Jason Mitchell
Without a doubt… One of the most professional dealerships I've ever worked with. I am happy to refer friends and clients.
Posted on Google by Scott Barone
Quick service, found I actually have additional coverage to use. Super friendly atmosphere!
Posted on Google by Mark Kendall
My name is Jahniah and Matt was wonderful, very honest and very helpful i recommend him to anyone that walk through your doors
Posted on Google by Phontaisa Times
Fast friendly service Good dealership
Posted on Google by thomas nimphius
Friendly representative. Excellent service.
Posted on Google by Lee Adams
Friendly and great service. Had my 2025 ford bronco towed just before closing on a Friday evening. My service advisor was great. Monday morning I had a rental arranged for me. Needed a new engine. It was ordered, put in and my bronco was back to me that Friday.
Posted on Google by Cheryl Parsons
Ryan, our advisor, was great! He is the reason why I did 5 stars
Posted on Google by LaDonna Golden
Susan was knowledgeable, thorough and resourceful. She cared about my experience and solving my problems. The service experience is extremely important to me. I can get a truck anywhere. We own Jeeps. Jerry Ulm has excellent service and they are thorough. Susan brought that service experience to me. Thanks.
Posted on Google by Anthony Marino
Bryan, Lorenzo and the team made buying a new car a painless process. After a not so good experience at another dealership, this was the polar opposite and I cannot thank them enough. Veteran’s Ford has a customer for life. Thanks Bryan!
Posted on Google by Rachel Golden
Best experience I ever had in a service department!! Ryan took great care of me and made sure I was quickly taken care of!
Posted on Google by Josh Johnson
I want to Thank Matt at Veterans Ford! Matt was so very helpful from the first time I spoke with him about my car! My car was in bad shape and had it towed there! Matt always kept me in the loop about my car and on top of that got it fixed faster than expected! I recommend Veterans Ford for your car needs ! I definitely am glad I had you guys!
Posted on Google by selena powers
We drove an hour(from Parrish) because of the transparency and honesty of Sean. My wife’s car was totaled and we were looking for a new car. These guys bent over backwards and didn’t charge us a bunch of ridiculous fees like our local dealer wanted to.
Posted on Google by Cliff Jackson
Brian, Lorenzo and the team made buying a new car a painless process. After a not so good experience at another dealership, this was the polar opposite and I cannot thank them enough. Veteran’s Ford has a customer for life. Thanks Brian!
Posted on Google by Rachel Golden
Tay was a phenomenal salesman. It was my first EV purchase and I'm from out of state as well. He took the extra time to explain everything in detail with me and made sure I knew what I was getting. Noticed a minor issue during the walk-around of the vehicle but he made sure it was properly fixed before I even got into financing. Speaking of financing Jason also explained all of the paperwork (and the extra out of state sale papers) which was seamless. I've been to multiple dealers in different states but these 2 gentlemen treated me like a person first and not just a quota they were getting. Very happy with the purchase!!
Posted on Google by Eric Thompson
Great service experience. Arrived early and was in/out in a reasonable amount of time. Staff is always great. Advisor today was Hairo. Very friendly and professional. Process was seamless :)
Posted on Google by Cheryl Hurley
All good !! Everything completed the same day
Posted on Google by Ronald Glover
The service person handled all the fussy details of the car needs nicely.
Posted on Google by Earl Lauridsen
Fantastic experience fixing my Suv..never fun or spending money...but when see in action people go extra mile for you . Fighting to get parts faster...clear updates text msgs ..stages with expectations set , details..I needed dealer experience for my SUV issue...fixed right first time. Veterans Ford really helped me out .. so this review is for service team showing the customer they care. And really fighting for parts on time ...for me. I paid for fixed right and got a lot more value with service than expected..
Posted on Google by chris forehand
Very helpful and easy to work with
Posted on Google by juan durler
I was very pleased with the service advisor I had today. He even went above and beyond when I told him that I wasn’t expecting to pay for a new thermostat and hooked me up with a no interest 3 month financing plan!
Posted on Google by Christopher Cabana
I am very happy I reached out to Veteran’s Ford for service as I had issues with the service departments in three other Ford dealerships in the area. I was able to schedule an appointment at the time I needed and was taken care of quickly. Everyone at the dealership was a pleasure to work with, courteous, knowledgeable and attentive to my concerns. Keep up the great work, and thank you to Dustin and Adam personally.
Posted on Google by Frank Pidala Jr
Great experience today with Patrick. We were able to get the car we came in for and the deal we hoped for!
Posted on Google by David Bryant
Great service experience overall. Very happy with Veteran's Ford!
Posted on Google by Joanne Ford
I had walked in after being at several other dealerships and met with Hector Negron. From the start he was great. He answered all my questions and even helped me with my trade in. I had out of state plates and insurance and when it came to dealing with that Veterans Ford and Hector took care of it. The transaction was quick and easy and I would highly recommend anyone looking to buy their next vehicle to go to Veterans ford and ask for Hector. I promise you won’t be disappointed!!
Posted on Google by John Dalesandro
Hairo Crespo was my Service adviser. I must say I really like working him. He has a relaxed presence and pleasant to work with and covered all the things that my truck would be needing. His communication throughout my service experience was exceptional.
Posted on Google by Chris
The process from start to finish with hector was seamless and stress-free I worked with Hector and he made every step super simple and made sure I understood every bit of it. I would highly recommend working with veterans Ford and requesting to work with Hector. He is very knowledgeable and professional
Posted on Google by Hilton Mantooth
I have been looking for a reputable dealership in the Tampa area with great customer service to be my go-to for all my maintenance and service needs for both my '25 Tremor & '18 Explorer. Susan O.'s exceptional customer service and the due diligence by the technicians won me over on my first visit. They made me feel more than just a number or ticket to them. I highly recommend Veterans Ford for your maintenance and service needs.
Posted on Google by Robert Scire
All went very well
Posted on Google by Thomas Martin
I have been a customer of Veterans Ford for a long time by Ford and I had a great experience on my last visit, my advisor did an excellent job explaining step by step about my vehicle service. So thank you
Posted on Google by Belkis Hudgins
I had the best experience here. Great service. Ryan answered my questions quickly. The mechanics serviced the truck so fast. Highly recommend this place.
Posted on Google by BethAnn Reed
Very helpful
Posted on Google by david gomes
Bryan and the Veterans team did an awesome job throughout the purchase process for our new Mustang. They gave us an incredible discounted price on the new car. I highly recommend them if you’re in the market! No games!
Posted on Google by Karen Avery Genco
I wanted to thank Hairo Crespo from the Service department, The process was fast and easy with him, very kind and polite outstanding customer service thank you so much, Jairo.
Posted on Google by Yosni Ravelo
Bryan was awesome! Met all our needs and then some!! Highly recommend Bryan and Vetern Ford!!
Posted on Google by Tonya Avery
Dustin Deans in service did a phenomenal job with my F-150. Very professional and communicative throughout the whole process. My truck was with Veterans Ford for a week with a radio issue and his team took really good care of me including taking care of a rental vehicle for me to drive while my truck was with them. I also give huge credit to Josh Johnson who set me up with Dustin. Veterans Ford takes care of their customers and I can’t thank them enough!
Posted on Google by Connor Duncan
Wonderful communication worked with Matt. Service Department did a great job on my recall plus more. Thank you!!!
Posted on Google by meybol rosquete
My service man was Matt and he did an excellent job with communication letting us know all the details and status of the car for the recall. I appreciate all the hard work from the repair team on my car. Thank you !!!!
Posted on Google by Meybol Perez Rosquete
Service department was awesome to work with and George always takes care of me
Posted on Google by Ryan Plesotis
Happy with service department
Posted on Google by Julian Paige
Ryan was great, and the app they use keeps you informed of the process real time.
Posted on Google by Ryan Guenther
Sebastian was great, he answered all my questions and took good care of our needs. I will always take my truck to Veterans Ford, Thanks again!
Posted on Google by Salvador Almaraz
Ryan is the guy!!! Always a pleasure to work with him.
Posted on Google by NGA NGUYEN
Excellent service and fast. Definitely coming back here with my Bronco.
Posted on Google by Efrain Agosto
Excellent service & support.Dustin provided excellent communication and customer service while my vehicle was being diagnosed and fixed.
Posted on Google by Joyce Abrames
Went well from start to finish. Will definitely be back
Posted on Google by Wayne Levitt
Veteran’s Ford Service advisor, Ryan, Service Department foreman,Tyler, and Parts Department manager, Steve, were all outstanding, and very responsive to our needs and the service department did a great job on our Ford F250. Highly recommend without any hesitation.
Posted on Google by Gail Francis
Lorenzo picked up my truck serviced it while my wife and I were on a cruise No problems and no down time
Posted on Google by Donald Bell
Fantastic team- I worked with Susan (fantastic human) and the crew helped me get back on the road efficiently and with excellent, clear communication.
Posted on Google by Glory Day Loflin
We had a battery go south in my 2023 Ford Escape and called Matt and he took care of it right away. Top notch service all the way around.
Posted on Google by William Rizi
The service tech Ryan was great. Kept me updated throughout my service visit.
Posted on Google by Jerry Knizek
Great service as always
Posted on Google by Alex Sanabria
Ryan was great didn’t try to sell me things I really didn’t need
Posted on Google by Top 2 Bottom LLC
Hairo was very attentive and followed through. They honored the price the quoted me.
Posted on Google by David Moore
awesome dealership and top notch team- made it so easy and yes they provide excellent service- more of a family environment - highly recommend Sean and his awesome sales team
Posted on Google by D B
Great service. Right on time and less than the estimate. Thanks Matt
Posted on Google by Brad Rush
Knowledgable and helpful staff.
Posted on Google by Michael Poehlitz
I genuinely had a great experience at Veterans Ford. We felt the pricing was fair and never felt pressured to do anything. This was by far the most pleasant dealership experience we’ve ever had. Shout out to Patrick and Jason for being helpful and great to work with!
Posted on Google by Jaden Osmon
Great car buying experience! Entire process was smooth and pleasant. Thank you to Sean and Shane.
Posted on Google by Barry Cornelison
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