Reviews

Fue mi primera visita y quiero decir que fue excelente no hablo bien el inglés pero eso no fue impedimento para que me prestaran un buen servicio el señor que me atendió me trató súper bien lo recomiendo cien por ciento su nombre es Trey Caldwell en cuanto al servicio a mi auto excelente servicio se notó el cambio al instante gracias y como dige anteriormente los recomiendo cien por ciento

Izaa was extremely professional and helpful. He kept me updated on the progress of my car's service and I highly recommend him.

Excelent service

I always dread having to go through the process of buying a new vehicle. From dealing with the overly persistent sales guys to sitting for hours haggling rates and dealing with loads of paper work. This was not the case this time. I had a new sales guy named Devin help us out. He made the whole process so quick and easy. He listened to what my husband and I were requesting and our goal and nailed it! This is our second purchase from Veterans Ford in 2 years, and I would go back again. My only thing I would recommend to their team is offering at least a water while sitting there waiting. Over all it was great working with them again.

Right from the start, we knew that our car buying experience was not going to be typical. We were greeted by Andro Torres with his calm presence and his no pressure dameaner. Andro was ready to help us find what we wanted, when we were ready. We really appreciated that. We were off to a great start and it only got better from there. My son now has a 2026 Ford Mustang!

All concerns addressed

Busy, but efficient!

Great service department! Matt helped me get my Oil Change for my RV

My experience with the service department was great. Large part was due to Bryan. He continuously provided updates so I never was left wondering on the status of my vehicle. Great job Bryan!

No hidden fees or BS games. Straight forward pricing and very easy process.

Kevin was the a very good salesman. I did not take forever to sign paperwork. Very pleased with my purchase and experience.

Comprar aquí es una experiencia extraordinaria son el mejor equipo gracias por su ayuda amabilidad y profesionalismo Dios los bendiga

Service at Veterans was phenomenal. I have purchased 4 trucks from veterans in the past 14 years and felt good about every transaction. I have not owned any truck other than a Ford for the past 40 years or so. I think Veterans is the best Ford dealership that I ever dealt with. I

Great customer service! The staff really listened to my situation when I explained that I didn’t have the funds at the moment. They didn’t pressure me or try to push me into anything I couldn’t afford. I really appreciated their understanding, patience, and professionalism. It’s refreshing to work with a dealership that respects its customers. Highly recommend!

Pretty good.

Bryan knew his stuff. Was not pushy. I enjoyed the car buying experience. This is our 4th purchase from veterans ford and this is the first rime we purchased a ford vehicle!absolutely love my new truck! Thank you Bryan

Just purchased our fifth vehicle from this place and hands down the best experience . They always give me five star service, and even though I was thinking of changing brands, I kept on saying to myself, I didn’t have to do this at Veterans Ford. So I’m back again and loving my new Explorer. Thank you Veterans Ford for making things so easy.

Had an excellent service experience at Veterans Ford. Matt kept me up to date on the repairs being done, as well as whether warranty would apply or not. He was very courteous throughout the entire process.

Outstanding experience at Veterans Ford! George the service writer was fantastic. Jake, the service mechanic did a great job, he was very personable, knowledgeable and skilled. He went above and beyond. When I came to pick up my Bronco, Trey also did a great job! I highly recommend this dealership.

Another great experience at Veterans with Matt!

The representative who took care of me at veterans ford was very good at his job.He answered all my questions.And I left very satisfied

Great sales experience at Veterans Ford! Patrick from internet sales is excellent and I highly recommend him! Our home had a major fire on 6/15 and my 2025 Bronco Badlands was destroyed in the fire. Patrick was compassionate and caring about the situation and worked to find me a 2026 model that had everything my 2025 had, and he was patient and held the vehicle for me while I worked through the frustratingly slow insurance process! Hard to find people who truly care about their customers these days, so this was a wonderful experience at a difficult time in our lives when we’d just lost everything!

Great service by Dre Reed. Vehicle was ready when promised. Thank you!

I have enjoyed great interactions with both the parts department and the service department for my Bronco. Working with Trey has been great!

I am super happy with my new F250! Thanks Davi for making the process very smooth! If you are looking for your next car or truck, go check out Vetrams Ford! Be sure to ask for Davi.

I recently brought my Bronco in for a transmission issue only to find out I had a front tire that was separating. Spoke with Ryan service advisor and he was awesome at finding a deal to replace all 4 tires. Took care of it and it drives great! Solid service advisor knows what he’s talking about and kept me informed the whole time

The buying experience was great. They valued my trade-in car at a good price. I ended up not getting the car I intended to buy due to spec, but John was very friendly and patient. He listened to what I want out of my car, and recommended another one. I ended up with a car that I love to drive. Also, I left something at the dealership, I texted John the next day, and he found it in the car we test drove. I would have never gotten it back if John wasn’t thorough about it. I’m a very happy customer.

The price was right and the Veterans team was very helpful and easy to work with.

Ryan at service is very professional and knowledgeable. Communicates well and is very helpful.

First time bringing my car in for service since I bought it for routine 10k oil change and to check a nail in my tire. Matt from the service department is very personable and made the whole process seamless. He kept me in the loop about everything, calling me after the diagnosis and after the oil change was done to let me know they were looking at the tire and would be done shortly. Overall would definitely come back.

Service staff followed up on my concerns and timely completed my service!

Customer service is good, communication internally could use some improvement.

I recently brought my 2024 Bronco in to the service center again, this time because the window switches broke off. Ryan was my service representative who ordered the parts and arranged the repair appt. He was very polite and informative. It took about a month and a half for the parts to arrive at the service center but as soon as the parts arrived I was able to bring my car in for the repair. My switches look brand new again. While the Bronco has been nothing but a pain for me (plastic fender popped off, water pump replacement and window switches breaking) the service center is always very kind and gets the issue resolved.

I can’t say enough good things about this dealership. I’m now on my 9th Ford purchase and I’m very happy to have switched from another Ford dealership in Carrollwood to Veterans. The buying experience and service department are both friendly and professional. I’m so pleased with this dealership and as soon as my Wife’s BMW lease was over, we went straight to Veterans and leased a Mach-e GT. If you are in the market for a Ford, visit Veterans — you won’t be disappointed.

Awesome service department. Very communicative throughout the process and helped me remain confident that I came to the right spot. True professionals.

The two mechanics you sent to my house I've never met two intelligent people that work on cars in my life.. very polite very professional answered questions.. I would keep those two guys they are good for your business you need people like that working for you..( last time I took my car there I had very poor service) this time they were mobile mechanics couldn't have asked for anything better just there acknowledgment was so professional. If there's any incentive to give these two men I would absolutely give it to them.. I can tell you now I know not all of your employees have their integrity of representing your company like that. Please make sure that they acknowledge that somebody gave them a good compliment I wish everybody worked like them honest. As I mentioned you need people like them to represent your company. It's always nice to get a compliment instead of a complaint.

Had a great time purchasing this new truck, with Davier being the person who helped out through the whole process of buying my first vehicle and making everything so simple. He was a very respectful well spoken guy who did everything he could to help me understand the process.

Great service.

Very friendly and knowledgeable staff. I can rest easy knowing they are taking care of my vehicle. Always a job well done.

Went to change out a part that had been recalled in my car and Ryan was awesome! He was quick, friendly, and great for any questions I had! Highly recommend!

I was happy with the services I received at Veterans Ford, considering it was the first time back since I bought my truck from them 2 years ago. Matt M was a total pro - got me checked in and out smoothly. Friendly, courteous, and knowledgeable.

Service went smoothly

Fui simplemente a ver un vehículo y terminé en uno mejor gracias a al personal me trataron súper bien el personal de ventas, el personal de financiamiento excelente

Good service, took in for oil change and 20000 servoce. Matt very informative on the future maintenance I need, and will fix on next oil change. Very pleased with Matt's concerns over my vehicle.

Awesome service!

Excellent customer service and staff. Matt in service is a good as it gets.

Always been happy with this dealership. They treat you great no matter what. Josh and services team thanks for your is the best with the services department. Even if there jobs change they still are always there supporting and looking out. SHAWN and my sales team was wonderful. Thank you

Excellent Service. Thanks Bryan

Excelente servicio

2026 update: The Service Department is second to none! Matt and Jack keep us coming back. My car and my husband's truck are kept running smoothly with regular maintenance. I never feel pressured to get services I don't need. Do I recommend Veteran's Ford? Absolutely! 💯 Original review in 2016: My husband wanted a new truck and I was going to buy my first brand new car since 1978. I contacted several dealerships of various manufacturers. I did my homework and wanted to see what was available. My comparison of three Tampa dealerships, resulted in Veteran's Ford having the best prices. I spoke with William Smallwood on the phone. He listened to what I wanted let me know he and his staff were ready help us make an informed purchase. Before getting to Veteran's Ford, we stopped at another dealership. I test drove two cars. We left there angry, because I felt that I was being strong armed into a car I wasn't sure I wanted. I didn't want to look any more, but I gave my word to William that we would come in. I am so glad we did! From the moment we walked in, the atmosphere was totally different. William put us with Sean Bergen. Sean made buying our new Ford F-150 and Focus a pleasure. He listened to our wants and needs and directed us to the right vehicles. He didn't try to strong arm us into something we didn't want. He explained the differences between the vehicles we looked at and what we could expect from our purchase. He asked all the right questions and walked me to the perfect car. I only test drove one. It was THE one! Then we went about the business of finding my husband his new F-150. Sean made buying our new Ford F-150 and Focus a pleasure. David Griffith made the closing procedure enjoyable. He is knowledgeable, friendly and made us laugh. He made the mundane task of signing forms and reviewing terms not only pleasant, but entertaining. He offered us products and explained the benefits of each. He made us feel comfortable and never made us feel pressured. We left happy with our purchases. The staff at Veterans Ford shatters the concept of the stereotypical car sale transaction. We walked in feeling battered by the previous dealership, but we left with two new vehicles and a restored faith in what car buying should look like. Update 2023: We have bought our seventh vehicle from Sean Bergen and staff, as he has been rightly promoted. Since the original purchases in 2016, we bought two more in 2018. We took my husband's mother to buy her new car when her previous dealership acted uninterested in helping her. Sean and staff to the rescue. Last year I had to replace my beloved car when it was totalled due to an inattentive driver who slammed into the back of us while we were stopped. Sean, once again, found me the perfect car. Yesterday, my husband drove home in his brand new 2023 F150. Enter Justin Slimak. He made the sale easy. Justin kept us informed every step of the way. He made sure everything was ready before my husband got there. The paperwork was prepared. The truck was fully gassed up with a giant bow on top. Once again, Sean and staff shattered the stereotype of car buying. Do I recommend Veteran's Ford? Absolutely! 💯

Excelente servicio , gracias a Veterans Ford.

Great experience

Such a great, easy experience. Kevin was great to work with and we love our Ford Ranger!

Great experience. They let me know about many issues I had with the vehicle and fixed what I originally came in for. Matt was transparent, straight forward and the job was done quickly. I plan to go back for the rest of my work.

Ryan and Josh provided me with great service.

Ryan was our service provider when we brought our car in for tires and an oil change. He was efficient, honest, and friendly. We will continue bringing our car to Veterans Ford for service!

I was presented with a detailed estimate of charges for my scheduled maintenance prior to the repairs. When the maintenance was completed, my bill was reviewed with me by my service technician, which I appreciated.

Awesome experience, Andro Torres was a pleasure to work with, very knowledgeable and honest . I highly recommend this dealership. Thank you so much

We had a great experience with the purchase of our new Ford Maverick. Shane was knowledgeable, patient answering all of our questions and showing us different options. We were in and out with the car in an hour and a half. Very impressed with the dealership inventory , professionalism of everyone who assisted with the sale and particularly Shane who made our experience simple and enjoyable. We will definitely come back to Veteran’s Ford and Shane for our next vehicle!

Excellent Service. Thanks Bryan

Took my vehicle in for recalls to be fixed and they were competed on time and I was constantly kept informed the whole to they had my vehicle.

The inventory is mind blowing, detailed knowledge of every car. Patrick went from sales person to friend and completed the entire buying process in less than 24 hours.Highly recommend visiting. Bryan oversaw our first oil change. First class service.

Jack was great, very helpful

Thanks Matt for the prompt service on my F250. Getting me and repaired on the same day. Thanks for giving me the proper recommendation for my service.

Great experience. We bought the car with John and did the financing with Jason.

The service advisor was very professional, courteous, and helpful.

Ramerio was good to his promise! He took excellent care of me.

Great experience. Dealership is very nice. I like the plants, the tall ceiling, and the coffee is delicious.

Let me first start off by saying John was the best salesman I’ve ever had. Not zealous about making the deal or overbearing about calls. He made me comfortable enough to even come into the dealership off of my inquiry I think that’s the Virginia in him. We’re very calculated but calm people. He had the truck sitting out there for me when I arrived and everyone at the dealership was great from the Sales people to management. Veteran's Ford thank you!

I had an excellent experience at Veterans Ford when I brought my vehicle in for an oil change and routine maintenance. Ryan provided exceptional customer service from the moment I arrived. He was friendly, professional, knowledgeable, and kept me updated throughout the entire visit. The service was completed on time, everything was explained clearly, and my vehicle was returned in excellent condition. Ryan made the whole process smooth and stress-free. Thank you, Ryan, and the service team at Veterans Ford, for your outstanding care and professionalism. I highly recommend Veterans Ford to anyone looking for honest, reliable, and high-quality vehicle service!

I took my Explorer in for the same issue I had last year, without hesitation, Jack and George were quick to assist and get the problem resolved. They covered what was under warranty from last year, and took it a step further to ensure it doesn't happen again. I was relieved and to be honest, very impressed with the communication and the way this was handled. Thank you Veterans Ford for standing behind your customers and doing the right thing.

Aldair “Andro” Torres is the most polite and honest and sincere salesperson we’ve met. That’s hard to find these days! My wife and I highly recommend Andro for your next Ford. Andro’s the best

Really nice group of people. Really got the paperwork done, and drove off with our new Bronco very quickly

Awesome experience! Easiest auto transaction I've ever had. Real knowledgeable about their vehicles and took their time with you. In and out Quick!

Excellent Service!!

Friendly staff

Smooth transaction- Romario Morales listened to what I was looking for and was always prepared for our visits. He clarified things another dealership did not, and discussed options that made sense vs. those that didn’t. This is one of the main reasons why I gave him the opportunity. He had great follow-thru and was not pushy. It actually was a good experience! Thank you Romario!

They were amazing!! Beginning with the great communication from Haley, and the flexibility with my appt location.. ADAM WAS AMAZING AS WELL!! I WILL DEFINITELY BE BACK!! Finally feel like I found my FORD HOME After 5 years of constant disappointment and frustration with several different FORDS throughout Tampa, Brandon and Riverview!!

Matt was so helpful and kind. He kept me informed and made me want to come back. Quick and amazing service! Will definitely come back and recommend to everyone! Thank you Matt for the help!

Great service and kept me informed on everything that was done and gave me options and no pressure

Joshua, my Service Advisor at Veterans Ford was great and accommodating to my vehicle service requests.

I had a great experience purchasing my truck from Verterans Ford. I saw a deal online that was to good to pass up, but it was father's day and was meeting family at the Rays game. My wife and I drove the Veterans Ford and they opened the doors early. We test drove and bought the truck and got to the game on time. I would highly recommend our sales consultant (Shane Dempsey); he was a pleasure to deal with. No BS, no games, just the truck i wanted at a great price.

Super service at veterans ford. That is not a traditional dealer is a place where you will get professional service at its finest

The only place I go. Top tier. I don’t have Ford, I got family.

Jason Modugno is the best in the industry. Sales department was knowledgeable and great to deal with. 2nd time buying from Veteran’s Ford.

Muy buena la atención, me trajeron a mi casa en lo que esperaba y se ofrecieron a recogerme, atención 10 de 10

Excellent service from George his dedication and friendly demeanor was a welcome. He treats you like family and insures you are totally satisfied with veteran ford service department

Muy profesionales, fue excelente

Hector N. made my vehicle purchase smooth. I highly recommend his service

We had a great experience at Veterans Ford. We brought both my car and my husband's car in for oil changes, and the customer service was excellent. The young man who helped us was very professional, friendly, and explained everything clearly. He took the time to answer our questions and made sure we understood the service that was being done. Everything was completed on time, and the whole process was smooth and stress-free. We really appreciate the excellent service and will definitely be back for future maintenance. Thank you!

They did everything in there power to put us in a nice car. We ended up driving away in a lot nicer car then we expected. The staff is top notch and very friendly. Thank you veterans ford

Excellent experience

Very nice stuff they did everything in their power to help put us a nice car we drove away in a brand new Explorer everyone was very happy but definitely come back here when it's time to buy new one

Our salesman, Tay, was great; easy-going, didn’t try any high pressure sales tactics, worked with us to a fair negotiated price, and he made the experience pleasurable. We actually enjoyed buying our truck from Veterans, which isn’t something we can usually say. I would happily buy another vehicle from them.

Had to have my diesel truck serviced quickly. In and out in a day. Ryan in service did a great job getting me taken care of. Quick turnaround. Thank you.

Tae and his sales manager took good care of us on purchase of new truck. Thank you

Best experience purchasing a car. John was a great salesman very responsive but never pushy. Great price after doing a lot of research. In and out quickly as we did a lot over email before visiting. Well worth the trip and will definitely purchase here again. Finance manager was quick, helpful and again not pushy, just informative. Manger was on hand and ready to help as well. Thank you for the great service. I hope others reach out as this can be a grueling process, but you guys made it quick and painless! We love our new Bronco!!

The process was seamless with videos taken on inspection and Ai love the easy text for opting in and out of thing thay need done to the car.

Ryan was great! Very helpful and thorough in ensuring our truck had all necessary service performed. Highly recommend u see Ryan when u go to Veterans Ford!

Excellent