Reviews
Courteous and attentive.
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by Clay Walter
Had my 10 K service done on my 2025 Mustang that I bought at Veterans Ford. The Ford app prompted me for the service and made it so easy to schedule a service appointment for 2 days later. Didn’t have to make phone call and go through phone menus. When I arrived, Ryan S. was there and ready to get me checked in. He gave an accurate estimate and said it should only take an hour to complete. He was great. I was on my way super quick. Outstanding service!
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by Marc Sanders
Very helpful
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by Maria Fashoro
Top notch shop, caring, professional, creative.
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by Ken
Thorough, timely, and friendly!
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by Tiffany Hill
The entire team at Veterans is a joy to work with and Ryan and Diego were especially helpful. Thank you! Talking about service rt now btw- though buying the truck a few months ago was a pleasure as well.
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by Stephen Del Castillo
****August 2025 Update****
This is a service Department Update. I finally got a service advisor who was on his A Game and not only kept me informed of the safety campaign that my vehicle had and went ahead and ordered the parts and even hooked me up with a Rental Car for 24 hours. He gave me is business card and I told him He will be my Go to Service Advisor from now on as he not only showed me excellent customer service but is very Professional and will keep his customers informed on their vehicle repairs. well Done Veterans Ford Service Department
***October 2024 Update #2****
The car was overdue for a checkup and the next oil Change was coming soon. So I booked a 8:30am appointment (Arrived a little after 8 and by 8:45 my service advisor came up to me and told me they were almost done but they didn't have a filter in stock and had to go get it. So what should have been about a 1.5 to 2 hours turned into a 3.5 hour wait again. Once I was finished with service I went and talked to the Dealership owner and explained to him what's keeps happening so then he went and got the service Mgr and I explained to him everything and that I would Never buy another ford vehicle in the future from here as the service department keeps failing. The service manager gave a discount off the bill due to the lack of communication again as well as gave me his business card and told me the next time I make an appointment to let him know and he would handle me personally. With the Poor customer service in the service department I still won't buy another vehicle from this Dealership again.
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**2024 Update #1**
I always make an appointment coming in for any type of service and this time the service department performed excellent and it only took about an hour and a half.
2023 Review Below
The sales department back in 2020 was Great. The Service department is the worst I have ever experienced which is why I gave it only 1 star previously.
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by Todd Heckman
Great service. Very friendly and knowledgeable
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by Suzanne Pyne
Great service form the moment of arrival to the service department, I felt welcomed.
Thanks to Jose Paulino
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by alfredo Inostroza
Matt in service was very good an helpful.
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by Bob Goedert
Todo muy bien
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by Edilio Fernandez
After wasting two hours at another dealership, I stopped at Veterans Ford before giving up on finding a used F-150 for the day. Despite the rain, Sebastian greeted me right away and walked the lot with me. He was extremely helpful in finding a truck that fit both my budget and specific needs. After a little negotiation, we made a deal on a great one-owner truck with a warranty, and so far, I couldn’t be happier with it!
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by Ian Brown
Great service! Highly recommend!
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by seth harrington
Nice people and very friendly customer service I recommend this place for buy and service cars.
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by Juan Ledesma
Tony was great. Fast and friendly service. Would highly recommend anyone looking for a vehicle to check them out.
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by Chris Diehl
Chad really helped me out finding a new truck was very helpful and didn’t try to push anything on me that wasn’t wanted great man to talk to highly recommend him next time or for anyone skeptical about buying a new car
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by Chandler Lashley
very good attention and efficient customer service.
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by Jorge Casas
Very prompt and easy to get in and out. Service advisor was extremely accommodating and friendly.
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by Blake register
Working with Mathew was an absolute pleasure. He was so helpful and professional in handling my situation. I would definitely recommend him to anyone who is interested in getting work done at Veterans Ford.
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by Anthony Henry
The team did a good job in getting me in and out for my maintenance. Really appreciate the support.
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by Michael Petee
I recently had the pleasure of shopping for a new vehicle, and the experience was quite exciting! I came across a dealership where Tony Lambert works, and I was immediately impressed by the service. Tony expertly handled my purchase, making the whole process smooth and stress-free. From start to finish, the experience was exceptional, and I felt supported every step of the way. I'm incredibly happy with my new vehicle and the outstanding service I received. I highly recommend them to anyone looking for a new car. #NewVehicle #CarShopping #CustomerService #HappyCustomer #Ford
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by Halit Karakurt
Took my van there for service. Hairo was my service advisor. He was very courteous and knowledgeable, and kept me up to date with the progress of my repairs.
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by Ken Stiener
Josh provided excellent service during my recent visit. He efficiently checked me in and clearly communicated the estimated wait time, which turned out to be remarkably accurate. He took the time to thoroughly explain the work that would be done on my vehicle, clearly outlining what was covered under warranty and what I would be responsible for.
Additionally, he offered the convenience of the dealership’s shuttle service, ensuring I didn’t have to wait on-site if I preferred not to. When my vehicle was ready, it was returned to me clean and in great condition.
I highly recommend Josh and Veteran’s Ford to anyone in need of service for their Ford vehicle.
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by P Vidal
Absolutely fantastic Matt. It’s service advisor. Fantastic. I haven’t had no issues since I’ve been using them. I’m gladly would tell everybody to go there. They’re fantastic. I give them a 10.
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by Arnie Garcia
Great service, deal was smooth and fast! Definitely recommend! Maurice handled everything so well, excellent salesperson!
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by Stephen Drzymala
I’m happy to share that my husband has traded and bought yet another vehicle with Veterans Ford. I can’t say enough about how Lorenzo Pena and his team, Steve, the Parts manager and Patrick, the Internet sales manager work together as a team to make our purchase simple as always. My husband can be difficult to work with as he goes through analysis paralysis on any purchase. Lorenzo and his team were patient and diligent. They put him in the vehicle that he asked for,
And added all the requested accessories.Everyone went above and beyond to impress, and we would highly recommend a trade and or purchase at any time with Veterans Ford only if you would like to enjoy a buying experience like ours. We will be back, of course. Thank you Team Veterans!
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by Amy Giles
Just made a purchase of veterans for I wanted to drop a note as I was extremely satisfied with the speed and service I received. It’s always been a frustration point how long it takes to close a deal to buy a car not at veterans Ford. They got me through the process very quickly without high-pressure sales tactics super appreciative Chad, Mark and Daryl.
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by John Lohner
Did 99% of the transaction over text message with Alex and it went as smooth as possible talking with him and getting all the paperwork signed with finance.
I was in and out in less than 20 minutes.
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by Jesse Price
Ryan had great customer service!!!! Thank you
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by Arty Giallourakis
Great customer service.
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by John Frenking
I'm letting everyone know how incredible the service George in the service department gives! Everytime I need to get any of my vehicles serviced George always gives great communication and expectations. I would highly recommend having your vehicles serviced here!!
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by Mike Conaway
Meet a new advisor Josh, great and quick service. He kept me updated. Great service is everthing. Thanks Josh.
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by Markeshia Williams
A dealership is a dealership but these guys were great. Leo came in on his off day to do my deal. Love my new Bronco!
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by Anoushka
This entire dealership, as a whole, is amazing. We scoured the Tampa Bay Area for a specific vehicle, at a specific price. This was the only ford dealership willing to meet us at our price without any additional bells and whistles. We will definitely be back again.
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by LISA POLK
If you want the best car buying experience, ask for Maurice! 5 star experience every time.
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by Madison McClain
Excellent customer service
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by michelsonep
Bryan in Sales was great! Did not feel pressured to buy, he was very knowledgeable on options related to my F150 Lightning and the process was a breeze.
Thanks Bryan!!
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by Brian Hartman
Veterans has been taking care of my 2014 Fusion hybrid since I purchased it new. The car has been trouble free so the only service she has needed have been oil changes and check ups. And a couple Ford recalls. All have been handled with efficiency. Car is returned clean and ready to go. I usually call in advance to make service appointments and I’m in and out very quickly. Just before Thanksgiving I waited a little too long to call for an oil change. I explained I had a long drive to make for the holidays and Veterans got me in and out in less than an hour - despite being very busy that day.
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by Lea Lagueux
Highly recommend! Lorenzo & Alex are awesome and made buying such an easy process. Thank you to Veterans Ford for my 2025 Ford Escape!
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by Shenee Campbell
Not what I expected. Staff was very good and I especially enjoyed being helped by Lionel. Quick service and had everything complete within their quoted time limit. I will be back with my Ford Ranger next Saturday. Thanks Lionel
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by Rick Bramel
Very professional and honest. They did not find anything wrong with my hydraulics, and therefore did not charge me for the diagnosing fee. That
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by Susan Zwiesler
Very knowledgeable , with a level of professionalism and an attention to detail unmatched by many they made it clearly understood that I was more than just a sale and that taking care of me and earning my business was their top priority
I would give them 10 stars if I could!!!
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by john wall
Came in for a recall fix, got it done 2 hours quicker than the estimate. Friendly staff as always.
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by Craig Smith
Fast and reliable service.
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by Glenn Rakos
Courteous, professional and on-time !!
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by Scott Beacham
Josh was particularly helpful by getting our Navigator in the door on short notice and he carefully pinpointed the problem with our steering column noise. This resulted in cost savings and a faster repair. Thanks Josh!
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by T Blake
Being at this dealership was a really good experience for me and my family. I went there for an estimate and the seller Briannis was really helpful. At the end of the day I left the store with my new F-150 2025. I really recommend this person and the staff were amazing and friendly. They know how to close a deal. Go there people .
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by Roberto Gonzalez Creme
Excelente experiencia con Veterans Ford. Muy amables, dispuestos ayudar y te brindan excelente servicio. Gracias
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by Maria Diaz
I visited Veterans Ford without an appointment to purchase a new battery for my 2023 F150. I asked the service department how much it would cost to install the battery. The service person said since my vehicle still had warranty time remaining, he would check to see if it was covered. I wasn't aware this was an option. He said they would have to run diagnostics to determine if it could be replaced under warranty.
I was prepared to pay for the new battery and installation cost. Thanks to the service manager suggesting the warranty route, I had a new battery installed under warranty. That speaks volumes for the service dept staff.
The truck was taken in and serviced in a timely manner. The waiting area was clean and comfortable. All the employees I interacted with were friendly and courteous.
I highly recommend Veterans Ford for all your service and buying needs.
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by Don M
Great service and the associate I worked with actually discovered that I had over $200 in credits I could use toward the cost of the work I had done! Only complaint is after my oil change they didn’t reset the mileage so when I check the app it says my oil only has 65% life remaining?
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by Bill Simpson
Great experience and service.
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by Dereck
Really nice dealership. The process went much faster than expected.
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by Valarie Intille
Josh in the service department is wonderful! Doesn’t matter what my truck is in for, he is always communicates and provides the best service. 10/10!!
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by Tiffany Wooldridge
Great dealer, great people , great service! Thank you
George !!!
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by Wender Fonseca
Ask for Sebastian when you go here! He will take care of you and meet all your needs with exceptional customer service!
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by Carolina Keller
Fast and great service.
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by matrix1dr
Excelente servicio y una maravillosa atención al cliente, profesionales %
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by Frida Zorrilla
My agent was awesome and took care of me.
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by Joshua Delgado
Bought my new car there. Have always taken my vehicle there for service and I am always happy when I leave. They are always very friendly and professional. Usually no waiting time. And the car is ready pretty close to when I was told upon checking in.
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by Frank Valdez
La menos experiencia de compra un auto que he tenido
Gracias mi bro #Leonardo Diago
Cuando necesites comprar un auto nuevo usado de la marca que quieras solo pregunta por Leo te ayudará hasta lo último
#veteransford
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by Mario Leyva
I’m very impressed with how Veterans Ford treated us from start to finish. My sales rep Ernesto Marquez was patient, knowledgeable and accommodating! I went to three separate Ford dealers in the Tampa Bay Area, Veterans Ford was by far the best!
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by S V
I’m very impressed with how Veterans Ford treated us from start to finish. My sales rep Ernesto Marquez was patient, knowledgeable and accommodating! I went to three separate Ford dealers in the Tampa Bay Area, Veterans Ford was by far the best!
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by S V (Sher Force One)
Are salesman Anthony was great was on top of it all the way through the whole process. Spent plenty of time going over all the technology of this awesome f150 lightning. Finance team was very nice. To cap it off management came out and made sure all our needs were met and thanked us for our sale. We wil be recommending Anthony and the team at Veterans to the all our family & Friends.
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by Michele Knapp
Lorenzo, Sean, Shane and Darrell went above and beyond to take care of us. If you need a new Ford, this is your place.
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by Glen F
The process of buying my new F150 was very professional, thanks to John Fry for his help,walking me through the whole process of choosing the truck and buying my old truck .
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by Jimmy John's
Our family purchased a 2025 Ford Bronco Outer Banks from Veterans Ford, and it was a terrific experience start to finish. Bryan, our sales contact, was energetic and pleasant throughout the process. In fact, we were crunched for time, and he went above and beyond to be efficient and speedy, but still make sure we made the right decisions. It was impressive! We’d definitely do business with him again in the future.
The entire team at Veterans treated us well and made us to feel valued as customers. Darrell in finance was also of great service in the process.
We’re excited to enjoy this awesome new car and thank you Veterans for making it possible!
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by lisa abernathy
Excelente atencion del Sr Jairo
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by Rolando Gonzalez Valdes
Excelente servicio
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by John Leon
Muy buen servicio en especial del agente Jairo crespo. Muchas gracias
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by Juan Fcairo
Best place to buy a used car!
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by Ray
Another no stress visit for a regular oil change at Veterans Ford.
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by Terry Ford
Dry professional. No hard sell but wound up offering me a great deal on my. new Mustang
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by Michael baldwin
They were very professional and personal. It was a positive experience. Josh did a great job!
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by Lynn Mercer
I hate car shopping. I truly do. For my “new to me” SUV, there was a long list of must haves including a price point I was comfortable with. After countless hours scouring the internet, I FINALLY found it at Veterans Ford. With financing in place prior to my visit, the last box to be ticked and seal the deal was to know what they would give me for my trade-in.
At least four other dealerships saw little to no value in the expensive after market supercharger on my Ford F-150. One salesman told me they couldn’t put the truck on their lot, and it would be sold at auction. It was the exact opposite at Veterans.
I had already researched the vehicle of interest (Consumer Reports, KBB, Edmunds, etc.) and knew Veterans list price was a fair one, making it worth the one hour drive from Bradenton. Mariana, my salesperson, was super friendly and Adam, the manager, was THE guy with the after-market knowledge I needed. He offered me $5K more than any other company!
Overall, it was a smooth, hassle-free, and pleasant experience with no loud, obnoxious, overhead pages. If you’re in the market for a vehicle, stop in and see the Veterans difference. You’ll be glad you did.
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by Melinda Sanchez, PLLC, REALTOR
Great people, very honest and straightforward. Definitely recommend.
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by Jacob Connell
Both salesman were very good that we worked with making sure they answered our questions. Tony took me in three different car test drives way over doing his best to make sure I got to try whatever I wanted. Excellent job very highly recommend.
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by Jim Rex
I highly recommend this dealership & ask for Bernardo he was very honest & very helpful, wasn’t pushy at all. Although I didn’t get a suv yet I will be back because he’s customer service was so great.
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by Lexi Craig
My experience at the dealership was amazing! The staff were incredibly friendly and made the entire process quick and painless. From start to finish, everything was smooth and stress-free. Highly recommend!
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by Glen Sanders
Entendieron mi solicitud y ajustaron el aire acondicionado.
Buena atención y solución.
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by Danilo Velasquez
Always enjoy how these folks do business. A big fan of their service dept.
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by Lucas Buck
Ask for salesman Shane. Quick easy process. Good price. Delivery and speed!
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by sammer muhammad
The greatest experience. Friendly, welcoming, wonderful our new buy. Bryan, Aaron, Jason and all that made this a memorable experience.Would not trade this experience ever. Everyone was exceptional.
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by Colleen Baker
Extremely happy with the service provided by Brian and whole team
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by Jose Luis Guerra Li
The greatest experience. Friendly, welcoming, wonderful our new buy. Bryan, Aaron, Jason and all that made this a memorable experience.Would not trade this experience ever. Everyone was exceptional.
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by Natalia
I like the way that Bryan was hardworking and patient for working with me and was able to get me the car I wanted.
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by Matheus Sandos
We had an amazing experience with Bryan Silverstone. No high pressure sales, very laid back and easy to work with. We are so happy with our CLE53!!
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by Angie Gonzales
I took my car for my Bronco first service 7/22/2025 so far so good.
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by Javier Matos
Brian was great!
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by Adam Shelton
Had a great experience with Bryan Silverstone, he was on point and helped me out for about 2 weeks while we got everything situated for my purchase. I definitely recommend this dealership if you want serious people who can make your next dream happen. Thank you again to the team at veterans ford
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by Alejandro Gonzalez
I was treated fairly on my trade and they even give you a 1:4 tank of gas with a used car purchase!
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by Bryan
Very professional and knowledgable staff. In and out with the new vehicle in under 2 hours. Brian was great.
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by Matt Joubert
5 stars the experience was great. We bought a Ford Mustang from Veterans Ford. Bryan was amazing at explaining the features, functions and comforts of the car. Would buy again with Bryan highly recommend him! He made my first car buying experience memorable.
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by Mr Miles (MJ)
Emilio Perez was on it… From start to finish, he handled everything smooth, quick, and with real care!
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by AutoAlign
Had a great experience with Bryan S. He got me a great deal on a car !!!!
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by Cari Purvis
I recently purchased a 2025 Maverick from Veterans Ford and worked with Patrick. The whole process was seamless, done remotely on line (including paperwork and financing) and couldn’t have been better. Patrick delivered my vehicle to me and took my trade in. He was terrific to work with and very personable. I would totally recommend Patrick and Veterans Ford. Love the new truck! Thank you.
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by Lance Laursen
Mariana was very nice. She answered all our questions and explained everything in detail. We are getting compliments about our SUV from our neighbors and friends. We've only had it 1 day but we are very happy with our purchase. Jason the finance person explained everything and made Us feel comfortable. I appreciate the manager following up at the end of the sale and thanking my husband for his military service.
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by Cheryl Donnelly
Great transaction , no pressure, very positive experience.
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by EJ Celorio
Service staff is awesome. Always willing to go the extra mile to make sure the customer is completely satisfied.
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by Gordon Ryerson
I took my Ford Raptor to Veterans Ford for service to address a a malfunctioning power outlet. The experience with Dustin was flawless. Highly recommend!!
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by David Boeckle
Service advisors are attentive, professional, deligent, courteous and customer friendly. I an very satisfied with repair or warranty work on my mustang.
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by max abellana
Our Bronco purchase was a great experience thanks to Bryan, he made the process quick, easy, and stress-free from start to finish!
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by Ashley Tipton
I recently purchased 2 vehicles from Veterans Ford and both times I had the opportunity to work with Patrick Borders & Jason Modugno. It was a great experience working with these 2 gentlemen both times. They are very personable; they keept us laughing and they are very informative and easy to work with. I'd buy a car from these two fellas again! Thanks for the exceptional customer service during each purchasing process! It was also nice to meet Mark Cattran, very nice guy! 10/10 for Veterans Ford!
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by Kip Ali
Shane provided outstanding service at the Ford dealership. He was warm, polite, and incredibly hardworking throughout the entire process. He answered all my questions patiently and made everything smooth and stress-free. Truly appreciate his professionalism and dedication. Highly recommend working with Shane!He is a great young man!
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by Travis
I worked with Hektor at Veterans Ford in Clearwater to purchase a 2019 Ford Expedition Max in April, and the process was smooth from start to finish. Hektor was straightforward, easy to work with, and knowledgeable. The vehicle was in great condition and matched expectations. Overall, a solid buying experience and I’d recommend working with him if you’re looking for a quality vehicle.
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by Christy Klopfenstein
Had some issues with my transmission. Matt at Veterans Ford helped me get the vehicle in immediately. He did a great job keeping me informed along the way. Couple days later truck was fixed, warranty honored without hesitation and I’m on the road again.
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by Patrick and Noel Pearson
Me prestaron un buen servicio pero pienso que es su deber informar al cliente que el auto necesita mantenimiento antes de transcurrir x cantidad de millas, no esperar a que el auto se rompa para entonces arreglarlo, mi camioneta antes de las 30000 millas necesitaba una revisión de mantenimiento y nunca me lo informaron, espero que tomen en cuenta lo que les digo, gracias por todo.
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by Nail Figueras
I brought my Mach E in for some recalls and had a great experience. My service advisor, Ryan, was easy to get ahold of and kept me updated on the progress. The shuttle service saved me a lot of time, and the repairs were completed before the end of the day. A very efficient service operation - I’ll be back when any needs arise in the future.
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by Alex Bourne
Worked with Patrick, best experience at a dealership I’ve ever had. Will recommend him to anyone car shopping.
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by Michael Erickson
Patrick was absolutely the best! Everything I was told was done exactly to the letter! No Surprises! Couldn’t ask for more from a professional dealership and salesperson! Thank you!
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by Brian Derksen
Awesome experience !!! Shane gave me all the information I needed to know about the vehicle Top notch service
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by DAVID BRUCE
I came to Veterans Ford with my Daddy Anthony. We found a beautiful Tesla and brought it. Now we all are happy.
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by Demetria
Matt the service advisor, kept me informed during the entire repair process including contacting the extended warranty company. All of my vehicle issues were resolved in a timely manner. I will continue to take my f150 back for service to Veterans Ford.
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by Michael C
Great experience!!! Dustin took great care of me!!!
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by Valentina Salazar
Our experience was greatly enhanced by our salesman Hector. He made the whole process from start to finish very smooth and professional.
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by Jeff booth
Awesome service department. Very communicative throughout the process and helped me remain confident that I came to the right spot. True professionals.
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by Todd Christopherson
Great experience
Bryan Silverstone at Veterans Ford is a great guy. I definitely recommend him
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by Rafa
They came to my house and picked up my car brought it back. It was great no hassle from my side. I’ll do it again.
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by Tracey Keeny
My service oil change was done in a timely manner:0)
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by Terrie Dixon
We would highly recommend buying a vehicle from Veterans Ford, 4th car from this place.
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by Kim Sais
Great experience
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by Rafa
Professional and quick.
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by Colin Miller
Called about a car in the morning and it was delivered to me 2 hours away that night. Great service from Lorenzo and Hector would definitely recommend buying from here.
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by Owen Canales
Servicio exenciónal gracias a todos son súper un 10 para todos
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by Yoneida Graterol
Had a great experience at Veterans Ford. Bryan S was great and made the process of buying my escape straightforward and low stress.
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by Alexis Wingfield
Susan O'Dell was our adviser
She was the best yet at Veterans Ford. She let us know what I needed for my 2020 Ford Edge which was Tires which we chose to get somewhere else and there was no pressure from her which most others do so that was most appreciated. That was on Tuesday the 28th of May. So on Thursday the 30th we brought my husband's 2018 Ford F150 in for his service. The same as with my car. Susan O'Dell let us know what was needed and instead of the pressure from the other Service Advisors we have delt with and not done the survey for. She is the one who we will always ask for.
Thank you
Susan O'Dell
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by Suzette Robarts
Very professional and very nice to work with
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by Karla Velez
Great service, they picked my vehicle up at my house and serviced it, and safely returned it back to my house. Super happy with their service.
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by Sammy Nieves
Everyone was very professional and extremely friendly. It felt good to be treated like your business was important to them.
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by Rick Tague
Existe una muy buena atención, se percibe un lugar agradable, el personal trabaja con profesionalidad y seriedad, haciendo que el tiempo de estar sea lo más agradable posible
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by alberto cernuda
Excellent experience at Veterans Ford. Shane was great and very helpful. I left a happy customer. If anyone is looking for a Ford, this is the dealer to go to.
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by Clara Quidgley
Great dealership and service department. Very professional team
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by Larry Zammit
Awesome support from Haley and Susan with getting the recall on my truck “proactively” scheduled and services!!
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by Mark L
Hairo Crespo was an outstanding Service Advisor!!! Thanks Hairo
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by Darryl Heiden
The staff really went above and beyond to help get me in the vehicle I wanted. It was truly the beat experience ive had at a dealership. And I've bought vehicles at many different dealer's . Being from Maine Dealers feom Maine should come and learn how it done from the Veterans ford staff. I would give them 10 stars if i could... Sincerely Dana Wardwell.
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by Dana Wardwell
Im very happy with VETERANS Ford in Tampa Bay .
John Fry was my Sales Consultant on buying a 2026 Ford F250 Platinum.
He is very professional ,Informed with Ford Technology and powertrain.
Thank you John and Veterans Ford .
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by Anibal German
Professional and solid to deal with.
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by robert steele
Great service, good price Jairo is the best , I will continue to use them for future. I highly recommend them.
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by Ugur Ozer
Easy process and fair pricing. No games. What you see is what you pay, the way it should be.
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by Aric Ramsey
Amazing place
Costumer services like you are at home with you mom
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by Crazymama
Susan amazing
I was a costumer for another ford dealer and compared to this one I will come back. My only complain would be that waiting area and amenities while you waiting could be better, a proper furniture. Besides that Susan was amazing and helpful.
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by YORIENDYS GARCIA
Susan was extremely kind and professional. Thank you
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by Andre Lanza
Ryan did every thing he could to keep my repair moving forward, and we did finally get the completed results.
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by Life Christian University
Dream of an experience Hector helped me get my truck financed and walked me through the whole process ..absolutely awesome experience and great people ..love my new truck and thank you Hector Negron!!
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by Rjon smick
Fast, friendly and they keep you up to date with the work and I love that. I highly recommend and ask for Ryan. Thanks again.
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by Dempsey Collins
In from out of town and needed a service in short notice. They got us in on the day and time we requested. They provided great communications through the entire process.
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by Blaine Homer
I recently had my 2023 Ford Escape serviced (RO #148491), and I want to share a great experience with the team.
A big thank you to Service Advisor Matt Magnusson and Technician Jorge Martinez for their professionalism and dedication. What stood out the most was Matt’s proactive follow-up with my third-party extended warranty provider. He went the extra mile to ensure the repair was approved, always keeping my best interests as the top priority.
The communication was clear throughout, and I felt confident that my vehicle was in good hands. It’s not often you come across a team that balances technical expertise with genuine customer care so well.
Highly recommend their service to anyone looking for a trustworthy and customer-focused experience!
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by Amit Singh
Great service. Everything was easy.. from drop off.. to rental..to fixing my recall
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by matt clark
Outstanding customer service
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by Edrick Chaney
Great work. Great communication. Great overall experience!
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by Ethan Colley
Nice experience, my advisor Ryan was very helpful and informative. I went in for an oil and filter change, tire rotation and fluids exchange. My vehicle was completed while I waited in the customer lounge which was comfortable, the complimentary coffee was delicious.
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by Jan
Brian was very professional, respectful and cared about my service needs. If not already in the works, please promote him.
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by Steve Gatlin
They fixed my car in record time. Zack and Jack are the BEST .
They have and empty office there and they should give it to Jack.
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by JV Harris
Service Team is excellent.
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by Rich Siegenthaler
The service was really nice and they keep me updated with everything about my car.
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by william martin
Was expecting a high pressure experience, but found a friendly, educated, low key approach. What a breath of fresh air. Chad was wonderful. He found the vehicle we were looking for, and we’re very happy
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by Rick Silverman
It’s so nice to be treated like family!
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by Mario Tamayo
great service, great people. Prompt and efficient.
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by Paul Frappollo
Very easy process up front pricing and I did not feel like I was raped when I left. I got a very good price for my trade.
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by Chicken Noodle
I expected a hassle to get recall work taken care of but ended up with true customer service! My Expedition was fixed of in my St Pete driveway! Not kept for days at the dealership. All my questions were answered and i was treated me with respect. What a pleasant change from my previous experience with the Ford Dealership near me. I'd be happy to travel to Tampa to have my vehicle maintained if it can't be done in my driveway. I highly recommend you give them a try! I'm glad I did!
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by carolyn Allard
Matt was great. The process was easy! In and out! Oil changes and an inspection isn’t quick. I take my truck here for a reason, I want them to look it over! They do! But it’s not a quick thing. I want the person looking at my truck to take their time and make sure they see everything! When I hook up to my 27,000lb RV. I want peace of mind knowing it was looked over!
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by Chandler Principe
Matt went above and beyond
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by Darrel Ott
Great service!
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by Stephen Allen
Tim was absolutely amazing forthcoming and this dealership as a whole was the best experience I have had ever at a ford dealership. If this is what to expect in the future you have earned my business for life. Thanks again for being willing to work a great deal!
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by H Wilson
Patrick was a straight shooter and got me in and out of there in no time, the finance team was efficient as well NO BS is what I like. Thank you Veteran's Ford.
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by J K
Great experience. Thank you
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by lasky BA
This was the best car buying and pick experience I have ever had in Florida. Tay was awesome to work with!
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by Chris Iasiello
Basic oil change and fluid top off. Quick service.
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by Brad West
Matt has always taken good care of me, but I appreciate the updates often as I was waiting for my vehicle to be done.
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by Piston Papa
Prompt, professional and on-time service!
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by stephen smith
Ryan from service was awesome, professional and went over and beyond to help me with the issue on my F150. He made sure to keep me posted step by step and the service was fast! Great job! I will be recommending Veterans Ford to friends and Family!
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by Mr Chicano
La experiencia fue buena ! Muy recomendado el vendedor Yandy ! Muy profesional!
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by rafael arguelles
Susan is exceptional. Although I reside in St. Petersburg, my workplace is located near the dealership, which serves as the primary service center for my Ford vehicle. Despite living within two miles of an AutoNation Ford, their service department does not meet the same high standards.
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by Eric G
replaced my crankshaft position sensor on my 2013 mustang gt and then took my car to veterans ford to have them re-learn the sensor to my vehicle. i paid right around $380 for this service which is pricey but seems fair. additionally i was told it would be 2 hours for this service but got my car back in less than an hour which was a nice bonus. ryan took care of me and was very helpful, super cool dude.
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by Luke Harford
Dustin was great! A new fresh staff there. Super helpful. My previous consultant, Josh, moved up in the ranks. Love that about Ford. Dustin was trained under him so I knew I was in good hands. Great communication. My car is running wonderfully! Get those extended warranties!!!
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by Gina Szmyt
Excellent!
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by Joseph
Bryan was great. Best experience I’ve had purchasing a vehicle.
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by Stacey Sikich
I had the most pleasant experience at this dealership! Everyone is so kind and was willing to help find my dream car! I would love to personally recognize Adam and Sean for setting the standards so high! They are so knowledgeable and knew what I wanted and helped me with my trade in. I will never shop anywhere else and am thankful for honest, professional, and genuine people! I am loving my new ride, thanks veterans!
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by Amber Pettis
I contacted every dealership within 50 miles that had the vehicle I was looking for. Veterans Ford was the clear winner. Aaron Scheible was immediately engaging and understood online shoppers have already done the research. He provided a great price upfront without the usual time-wasting. Tay Blain took over from there and handled the execution seamlessly. For a smooth, transparent process with no "gotcha", this is the team to see.
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by Brian Niver
Excellent service. Everything was fast and on schedule. They came right to my house.
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by Asya Murashova
Quick and Efficient. Extremely knowledgable. Had me out the door with a successful purchase. They’re extremely efficient on what they do
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by Iancarlo Collado
Loving my new vehicle! Thanks y'all for making it easy
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by Juan
I worked with Susan and she was very kind and professional when my truck was recalled. The facility was also very nice inside.
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by Chase C
Everyone was very friendly and my car was fixed quickly. I appreciated their honesty and quick responses.
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by Courtney Roberts
Everything was fixed perfectly
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by Barbara Grossi
Fast and friendly
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by Jason Bailey
Muy buena atención y rapidez. Siempre nos atiende Jairo que es muy amable y paciente con nuestro español
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by Zaimy Leon
Veterans Ford did me well when my insurance company dragged their feet. Special thanks to Matt and Josh for taking good care of me and my car! You guys are awesome!
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by Michael Mills
This has been my second vehicle I bought from veterans ford .there very friendly I got an awesome deal in my new truck thanks to Lorenzo. Thanks again and I’ll be back in a few years and will be buying my 3 rd truck from you.
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by Luis Diaz
Dustin was great and guided me through the process. First time at Veterans Ford. Explained everything and what was to be expected. Very polite and professional.
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by Danny A
I took my truck in because it was experiencing an odd vibration when in motion. Dustin was incredibly helpful and friendly; he was able to assist me in getting it repaired while explaining everything in detail. Since then my truck has been running smoothly and with no issues. Definitely recommend this location!
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by Carlos Buckley
Excelente atención y accesoria. Atendido por en propio dueño y en español, y el vendedor y el financista excelentes profesionales.
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by Angelo Giardinella
Matt took great care of me and my car.
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by Barb DeJute
The recall issue was resolved quickly with no problems at all. Everything went smoothly.
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by Lika Treneva
Took my car in and Ryan was great. They texted updates and photos. When it came time for the estimate and Ryan was completely transparent. He recommended a body shop for repairs and provided names to contact. I appreciated the honesty and the status updates. I will be going to Veterans for my future service issues.
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by Jessica Frye
Professional to the max. My man Dustin was the best. Helped me out so much in my time of need. Highly recommended
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by debbi vazzana
My apartment was at 2pm. I got there at 1pm. Pulled up one of the Service providers. Open me door. Felt Llike VIP. All went well from there. Shutter to my place and back to the dealership. With my ford points and the wonderful discount the great employee Service employee who is helping me five stars. Bill came up 1/2 of the I originally price.
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by jerome preston
Great advisor!
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by Edward Pope
Great service and attention specially from Matt the advisor
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by Carmen
Very friendly and caring employees
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by Patricia Fossler
Great customer service!
Chad was an absolute pleasure to work with and would highly recommend to friends and family
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by Jc Moots
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